Frequently Asked Questions (FAQ)

• Bis, What is the faq?
• What is faq? Chucuchucuchopchop
• What is Cube Panel?
• Why should I choose Cube Panel against other products?
• In which languages is Cube Panel available? Can I add new languages?
• Can I see a demo of Cube Panel? Can I try the application?
• Under which platforms can I run Cube Panel?
• What are the limitations of your free version Cube Panel Lite?
• How do I access to Cube Panel once installed?
• I installed Cube Panel for Linux, but I cannot create new email accounts. How can I solve it?
• When trying to install Cube Panel for Windows, the setup program says PHP is installed when it is not. What shall I do to uninstall it?
• I have installed Cube Panel, but I can't create new domains, why?
• When activating my license, Cube Panel tells me it isn't valid. What's the problem?
• During the installation of the Linux version of Cube Panel the installer returns "It has not been possible to activate quotas".
• When installing Cube Panel for Windows version I get the error "It was not possible to read from the synchronization: PERL”.
• Can I manage subdomains using Cube Panel?
• Can I install Cube Panel over 64bit platforms?
• How do I upgrade from Cube Panel 2.2.6 for Windows to the 2.3 version?

Answers

• Bis, What is the faq?

  This is the part two. What is a Faq?, The faq is the faq, because the faq is the chucuchucuchupchup, lol

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• What is faq? Chucuchucuchopchop

  What is a Faq?, The faq is the faq, because the faq is the chucuchucuchupchup, lol

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• What is Cube Panel?

  Cube Panel is a professional product for server management.

  It offers everything necessary to enable hosting providers to take full advantage of their servers and systems. This allows them to increase their number of clients who in turn can personalise the application to offer their own customers completely personalised hosting solutions that are self-administrating.

  • Three management levels (administrator, client and domain) that are completely configurable facilitate personalised control for each type of user, obtaining the advantages of delegated self-administration.
  • A very simple and intuitive interface to facilitate management tasks.
  • Multi-language support. Available by default in Spanish, English, French, German and Portuguese. Each application user can personalise the default language interface from among the possibilities. With the option of personalising all texts and program support in the languages available and adding new languages, with translations and with no limit.
  • With multiple modules that provide all the functional elements that you could need at each level: control of sessions, access, integration with domain registration platforms, management of certificates, management of mail, databases, hosting plan management, clients, domains, … and a lengthy et cetera.

  Cube Panel Lite free of charge version. We give you the chance to see the advantages of Cube Panel with a totally operational version that is free from time constraints. This allows you to analyse the product and start to benefit from all of the advantages it offers.

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• Why should I choose Cube Panel against other products?

  • Price: We offer you a free of charge totally functional version without time restrictions: Cube Panel Lite. You can check out its ease of use and power at no cost and start to benefit from our application. When you require additional functional elements or need to manage more domains, you can try for 20 days Cube Panel Professional free of charge.
  • Functional nature: No utility is missing from Cube Panel. The three levels of administration offer you complete delegated management for the administration of the server, clients and hosted domains, with everything required at each level for complete management of its resources.

  What else do you need? Download Cube Panel Lite free of charge and start to benefit from its advantages.

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• In which languages is Cube Panel available? Can I add new languages?

  Cube Panel is available by default in Spanish, English, French, German and Portuguese. All of the management levels can personalise the default language for their control panel from among the possibilities.

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• Can I see a demo of Cube Panel? Can I try the application?

  In addition to the demo available, we offer you our Cube Panel Lite version completely free of charge to let you see for yourself the benefits of our application.

  This is a totally functional version that does not expire. This means that the user can use it for as long as they need.

  Download Cube Panel Lite now and start to reap its benefits.

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• Under which platforms can I run Cube Panel?

  You can currently install Cube Panel on Windows or Linux servers and the following operating systems:

  • Windows: Microsoft Windows Server 2003.
  • Linux: Fedora Core 3, 5 & 7, Red Hat Enterprise 3, 4 & 5.

  Check our section on technical requirements for more information.

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• What are the limitations of your free version Cube Panel Lite?

  The free version of Cube Panel Lite is a totally operational program (without a time limit) that allows you check out all of the functional elements and server management facilities that Cube Panel offers.

  Although Cube Panel Lite has some functional limitations, these do not prevent you from seeing all of the benefits it offers, completely free of charge. These restrictions include:

  • Management of up to 5 domains. No possibility of extension.
  • Uninstallable modules.
  • No possibility of registering SSL domain.
  • Modules not enabled:
    • Security certificates.
    • Personalisation.
    • Mail Filter

  We offer you a 20-day trial version to test all of the functional elements that are not included in our free version: Cube Panel Professional (20 days trial) enables you to benefit from all the power of Cube Panel Professional for a limited period.

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• How do I access to Cube Panel once installed?

  After the instalation of Cube Panel, you can access to the program to administer your server from any browser with the URL:

  https://SERVER_IP:8443

  where SERVER_IP is the IP indicated during the installation process.

  • In this address you will be asked an user name and a password.
  • To access as administrator, enter "admin" as username.
  • Once you have added your clients and domains, they can access using the previous URL with their own data (client name or domain and password). Each type of user (client or domain) will manage only the options he has available.

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• I installed Cube Panel for Linux, but I cannot create new email accounts. How can I solve it?

  You have probably changed your server's hostname after installing Cube Panel and therefore disable the email system. In that case, you should execute configNetwork.sh script located at /*CUBEPANEL_INSTALLDIR*/app/procws/bin/ that will reconfigure cyrus admin.
   
  Script usage:
   
  ./configNetwork.sh --hostname <host_name> --domainname <domain_name>

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• When trying to install Cube Panel for Windows, the setup program says PHP is installed when it is not. What shall I do to uninstall it?

  The installer refers to the PHP for ISS ISAPI extensions. You can uninstall it from the "IIS Manager”, in the "Web Service Extensions” menu.

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• I have installed Cube Panel, but I can't create new domains, why?

  This is because the product license has not been installed and therefore not all of its utilities can be employed.

  If you have downloaded Cube Panel from our site or from a download area on Internet and have installed it, you will be able to use the application but you will observe that some tools that are included by default are disabled. These include new domain registrations, access to the domain register module and updates.

  • If you have downloaded Cube Panel from our site you will have received the license for updating by e-mail. Access the 'License' module through the panel and click on 'Update license' in order to proceed with the license updating.
  • If you have downloaded Cube Panel from another download web site on Internet you must purchase a license to be able to use the tools included with the product. To do this follow our contracting process or purchase a license from the 'Purchase/Extend license' section of the 'License' module of the panel.

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• When activating my license, Cube Panel tells me it isn't valid. What's the problem?

  Verify that:

  1. The server where you installed Cube Panel has Internet connection.
  2. There is connectivity from your server to 217.76.128.231:80.
  3. You have not previously activated this license in other server or had activated another license in this server.
  4. You are not trying to activate a Lite license in a Cube Panel trial version, or a trial license in a Lite Cube Panel.

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• During the installation of the Linux version of Cube Panel the installer returns "It has not been possible to activate quotas".

  Check that the file system where you are installing Cube Panel appears on /etc/fstab/ file.

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• When installing Cube Panel for Windows version I get the error "It was not possible to read from the synchronization: PERL”.

  Make sure to install the ActivePerl recommend version (ActivePerl-5.8.4.810-MSWin32-x86.msi) as per the Windows installation manual.

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• Can I manage subdomains using Cube Panel?

  From version 2.2.6, Cube Panel allows subdomains management. Create them in the usual way that you create domains, go to the client panel, "Manage Domains" module, click on "New Domain" and insert the subdomain name in the domain name field.
   
  Notice that subdomains count as normal domains to your license limits.

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• Can I install Cube Panel over 64bit platforms?

  Cube Panel should not be used over 64bit platforms. It is recommended to install Cube Panel over 32bit platforms to guarantee to correct installation and functioning of all services.

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• How do I upgrade from Cube Panel 2.2.6 for Windows to the 2.3 version?

  Before upgrading to version 2.3 it is necessary to download and install PostgreSQL software on your Cube Panel server. You can download the installation package 'postgresql-8.2.5-1.zip' at the following address:
  http://www.postgresql.org/ftp/binary/v8.2.5/win32/

  After installing this software, you can proceed with download and installation of Cube Panel update package to version 2.3 directly from the "Updates" Menu of your control panel.

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